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Frequently Asked Questions

Please read our FAQ before sending us a message.

Where Do You Ship To?

We currently ship to all states, counties, and cities except for Idaho and South Dakota. This is subject to change with amendments and updates in both federal and state laws.

Please read our Shipping Policy Here.

Will I Receive A Tracking Number With My Order?

Yes. We provide tracking information for each package we ship via email and inside of your customer portal.

You can track the status of your package by visiting your account page (Click Here).

Are Your Products Legal?

Our products are Federally legal and we follow all applicable State and Local Laws.

Please see the following disclaimers for further reference

Marijuana/Cannabis/Industrial Hemp Disclaimer:

Our products contain 100% organically grown, non-gmo, Federally Compliant Industrial-Hemp and Federally Compliant Industrial-Hemp Derivatives.

None of the products on this site, or produced/stored/sold by OR, contain or are intended to imitate Marijuana or any other illegal substance.

No products produced by, sourced by, stored by, or sold by OR contain Marijuana or a Delta-9-Tetrohydrocannabinol (THC) level greater than 0.3% by dry weight.

All of our products and raw materials sourced for our products containing Industrial-Hemp are fully tested by certified third party laboratories in the United States to ensure a THC Concentration of less than 0.3% in compliance with Bill H.R.2 - Agriculture Improvement Act of 2018 – known as the “2018 Farm Bill”.

As defined in Bill H.R. 2 Industrial Hemp means ‘‘(1) HEMP.—The term ‘hemp’ means the plant Cannabis sativa L. and any part of that plant, including the seeds thereof and all derivatives, extracts, cannabinoids, isomers, acids, salts, and salts of isomers, whether growing or not, with a delta9 tetrahydrocannabinol concentration of not more than 0.3 percent on a dry weight basis.”

Farm Bill Disclaimer:

OR and all of our suppliers, manufacturers, and partners are fully compliant with The 2018 Farm Bill and all other applicable Federal and Local State Laws.

All products distributed through OR are tested by certified 3rd party labs in the USA to confirm and maintain full accuracy and consistency of all quality control measures – including but not limited to testing for molds, pesticides, heavy metals, and residual solvents.

Federal Compliance Disclaimer:

OR, our partners, and our suppliers are fully compliant with all applicable Federal and State Laws regarding industrial hemp cultivation, processing, manufacturing, extracting, packaging, possessing, storage, and retailing/wholesaling/selling.

OR and all of our suppliers are Federally Compliant with all FDA Food and Supplement laws regarding Industrial Hemp and CBD.

Are Your Products Legal In My State?

Although we cannot give legal advice, whether or not CBD is legal in your state greatly depends on where you reside.

Just because a new bill for Industrial Hemp passed in 2018 and Federally legalized CBD from Hemp, this does not mean that every state accepts CBD or takes advantage of the opportunities set forth in the 2018 Farm Bill.

Due to current State law we cannot sell products to customers in Idaho or South Dakota. Please reach out to your congressperson by Clicking Here ( and ask them to legalize CBD in your respective state.

Will I Get High When Consuming Your Products?

No. According to our current understanding of biology and biochemistry, Cannabidiol (CBD) is non-psychoactive and does not give the user any experience of a high or altered sense of perception. CBD counteracts any of the high that would or could be felt from the trace amounts of Delta-9 THC present in some hemp products (less than 0.3% by law).

All of our CBD products are derived from industrial hemp and not marijuana.

Are Your Products FDA Approved?

Technically, no CBD products are approved by the FDA because CBD is not approved for use as an additive in food goods or as an ingredient in supplements due to clinical trials having been conducted on CBD by a pharmaceutical company for use as a drug (classifying CBD as an approved ingredient for drugs). Click Here To Read More From Rhe FDA's Website.

However, all of our facilities follow strict FDA standards for food and supplement production including applicable ISO and cGMP methods.

Be wary of any CBD brand or retailer who claims their CBD product is FDA approved as that is not currently possible given the FDA’s stance on the substance.

Is CBD Regulated By The FDA?

Yes and No... CBD is not approved for use as an additive in food goods or as an ingredient in supplements because of clinical trials conducted on CBD by a pharmaceutical company for use as a drug. Click Here To Read More From The FDA's Website.

Therefore it is vital that you purchase your Hemp and CBD products from a reliable and trustworthy source that doesn't make false claims or try to sell CBD to you as a drug or drug alternative. Be weary of brands and companies that make health claims about their products as this is not legal under FDA Federal Rulings.

The FDA does in fact regulate CBD; however, they are not currently enforcing their regulations/rulings.

Are Your Products Made In A cGMP/ISO Facility?

Yes. All of our products are produced with the highest standards for quality and safety and this includes partnering with facilities that fully comprehend and implement ISO9001 and cGMP standards throughout the entire manufacturing process.

What Type Of Testing Do Your Products Go Through?

Our products are tested for potency, safety, and efficiency.

  • All of our products are tested for potency/compliance (cannabinoid content).
  • Some of our products undergo special testing for terpene profiles, microbial and fungal life, residual solvents, heavy metals and/or pesticides as well (depending on product and manufacturing methods used).
  • All of our products undergo intensive testing from unbiased third-party laboratories that are fully registered and compliant for operations in the United States of America.
Who Tests Your Products?

We choose to use Florida-based lab Botanica, an unbiased 3rd-party, for all of our testing needs.

Is Your CBD Derived From Marijuana Or Industrial Hemp?

All of our in-house products are derived from American Grown Industrial Hemp that is Federally and State Compliant and registered with the State Department of Agriculture in which it is grown.

We currently work with a private network of farmers in Colorado, California, Oregon, Kentucky, and New York.

We work directly with farms and laboratories that cultivate and extract industrial hemp exclusively.

Most of our in-house branded products are made using 100% locally grown hemp from New York farms.

Will Your Products Cause Me To Fail A UA (Urine Anaylsis) Or Other Type Of Drug Test?

Most likely no; however, we cannot guarantee that our products will not cause a positive result for THC due to the legal limit of 0.3% that may be present in our products (particularly Full-Spectrum products). We do have THC-Free products made with CBD Isolate or Broad-Spectrum Distillate so read our product descriptions carefully.

For obvious legal reasons, we cannot guarantee that our products will not cause the user to get a positive result for THC on a drug test given the small trace amounts that can be present in our Industrial Hemp based products (less than 0.3% Delta-9 THC by dry-weight).